Privacy Policy

We guarantee your data privacy

Introduction

Welcome to www.aibritain.co.uk (hereinafter referred to as "AI Brits", "we", "us", or "our"). AI Brits is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our content generating tool and associated services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide to us directly, such as:

- Name
- Email address
- Phone number
- Payment information
- Any other information you choose to provide

1.2 Non-Personal Information

We also collect non-personal information, which may include:

- Browser type and version
- Operating system
- IP address
- Referring website
- Pages visited on our site
- Time and date of visit
- Time spent on each page

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information

2.1 Providing and Improving Our Services

We use the information we collect to:

- Provide, operate, and maintain our services
- Improve, personalise, and expand our services
- Develop new products, services, features, and functionality

2.2 Communication

We may use your personal information to:

- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes
- Send you emails
- Process your transactions and manage your orders

2.3 Legal Obligations

We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers to help us operate our business and provide our services to you. These third parties may include:

- Payment processors
- Email service providers
- Analytics providers
- Customer support providers

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

4. Data Security

Therefore, while we strive to protect your personal information to the best of our ability, we cannot guarantee that it will always be completely secure. We continuously review and update our security measures to stay current with the latest technological advancements and best practices in data protection. Additionally, we regularly monitor our systems for any potential vulnerabilities and take immediate action to address any issues that may arise. 
In the event of a data breach or security incident, we have protocols in place to respond quickly and effectively to minimize any potential harm or impact on your personal information. Our dedicated team of security professionals works tirelessly to ensure that your data is safeguarded and that any breaches are handled with transparency and accountability. It is important for you, as a user, to also take precautions to protect your personal information, such as creating strong passwords, not sharing sensitive information with unknown parties, and keeping your devices and software up to date with the latest security patches. 
By working together, we can create a more secure online environment for everyone. 

5. Your Rights

5.1 Access and Update

We take your privacy and security very seriously, which is why we give you the right to access and update your personal information at any time. You have the power to control the data that we have about you, whether it's updating your contact information, changing your preferences, or even deleting your account altogether. 
To make changes to your personal information, simply log into your account on our website or app and navigate to the settings or profile section. From there, you can easily update any information that needs to be changed. If you have any trouble accessing your account or need further assistance, don't hesitate to contact us directly. 
Our customer service team is always ready to help and can assist in making any necessary updates to your personal information. Your privacy is important to us, and we want to ensure that you feel in control of the information you share with us.

5.2 Deletion

As an individual, you have the right to request the deletion of your personal information that is held by organizations, including us. This right is granted to you under data protection laws, such as the General Data Protection Regulation (GDPR) in the United Kingdom & European Union and the California Consumer Privacy Act (CCPA) in the United States.
However, it is important to note that there are certain exceptions to this right. For example, we may not be able to delete your personal information if we are required by law to retain it for a certain period of time, or if it is necessary for us to fulfill our contractual obligations with you. If you wish to exercise your right to request the deletion of your data, please do not hesitate to contact us. 
Our team will guide you through the process and ensure that your request is handled in a timely manner. Your privacy and data protection are important to us, and we are committed to upholding the highest standards of data protection and privacy.

5.3 Objection and Restriction

As a valued user of our services, we want to ensure that you are comfortable and in control of how your personal information is handled. We want to remind you that you have the right to object to the processing of your personal information or request that we restrict the processing of your personal information at any time. Your privacy and security are of utmost importance to us, and we are committed to respecting and protecting your personal data. Should you wish to exercise this right or have any concerns about how your personal information is being handled, please do not hesitate to contact us. 
Our dedicated team is here to assist you and address any questions or issues you may have. We value your trust in us and want to make sure that your experience with us is positive and transparent. Rest assured that your privacy is our priority, and we will do everything in our power to ensure that your personal information is handled in a secure and responsible manner. 
Your satisfaction and peace of mind are important to us, and we are here to support you in any way we can. Please feel free to reach out to us with any concerns or questions you may have regarding the processing of your personal information. We are here to help and are committed to providing you with the best possible service.

5.4 Data Portability

Under data protection laws, individuals have the right to access their personal information held by organizations. This right allows individuals to request a copy of their personal data in a format that is structured, commonly used, and machine-readable. This means that organizations must provide the information in a way that allows individuals to easily access and use their data, such as in a CSV or Excel file. 
By having the right to access their personal information in a machine-readable format, individuals can more easily exercise their rights under data protection laws, such as the right to rectification or erasure of their data. This allows individuals to take control of their personal information and ensure that it is accurate and up to date. 
Overall, the right to request a copy of personal information in a machine-readable format is essential in empowering individuals to protect their privacy and data rights. It enables individuals to access and use their information in a way that is convenient and efficient, ultimately giving them more control over their personal data.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy